How do I define a Workflow?

What is work flow in admin portal?

To define a Workflow, first, determine the logical grouping or category for your workflow. Next, identify and clearly define the purpose, scope, and overall objective of the workflow. This ensures that workflows are organized effectively and align with business objectives. so for example to make a journey of any bank CC onboarding let’s say for Amex, we define Amex CC for testing / demo purpose

the screenshot is given below for your reference