When I am opening an App it gives an error on splash screen: “Some error occurred…”. When I check the same in vLog then there is no hit received on server in Logs. How to debug this error?
Which application you are referring to, vFlow or vDesigner app?
@tushar.jain could you help on this?
Majorly this error comes whenever the default services like, Register, PWSYNCONFIG fails. If any of the service throws error or not able to establish connection then this error will occur.
Logs will not be available in vLog but you can check the logs on server for the same.
Can we have a another way of debugging such problem as the frontend will never have the access of server?
For eg, A simple request logger in vFlow (unencrypted) can go a long way.
Yes we thought of this many times but it didn’t get priority. Due to vDesigner mobile application screen size challenges we thought of enabling it remotely also. We can discuss this further.
Thanks Tushar. I think having a transparency in a no code platform is a must because if Developer is not able to see the problem, he’s not, he will not be able to debug and it actually increases the time. Also number of support tickets increases exponentially because and users do not have the clear visibility of what’s going wrong.
@nimesh.singh we should prioritise it as this will help end users or developers a lot.