How to configure Fallback task group?

vDesigner 2.0
1

How to configure Fallback task group?

4 Likes
2
  1. In the vDesigner, create a Task Group and add tasks to it.
  2. When you drag a task to the execution panel, you fill in certain properties related to the task such as Reference Name, Business Rule, and more.

For Example:

fallback
fallback227×287 3.84 KB

  1. Click Set Universal Properties at the bottom of the properties box.
  2. A Universal Properties panel will open on the right with sections such as Task Execution, Message, BR Failure, Error Handling, etc.
  3. In the Error Handling section, enable Stop on Error.
  4. From the Fallback Task Group dropdown, select a predefined task group you want to get executed if the main task group fails to execute due to some error.

fallback3
fallback3356×183 3.03 KB

  1. Save the configuration and link the task group to your workflow.
  2. Test the workflow to verify fallback behavior.

NOTE: When a user performs an action that triggers a sequence of tasks in a task group (e.g., calling an API, performing validations, displaying data, etc), and any task fails due to an error, the Fallback Task Group is executed. This ensures the workflow continues smoothly and helps prevent user drop-off by handling failures through an alternate path.

6 Likes
3

However, @Sanjali_Mehta to the best of my knowledge, this feature has not yet been released to production. If that’s the case, please keep this in draft for now to avoid any confusion or ambiguity.